Listed below are our therapists. Their location is listed at the end of their bio. Not all therapists are able to make it to every location and many participate in online therapy as well. For more information, please feel free to contact the office. Thank you.
Joe Martino, LPC
Owner, Director of Interns
Finding healthy ways to communicate is what I strive to teach each of my clients. I specialize in relationship therapy, which may involve couples, parent/child, friends, or co-workers. I want to help each client strengthen any relationship they may have. Relationships can be hard. You can care about someone and still have destructive patterns of communication.
I strive to make each client feel heard, valued, and safe. When we can achieve this, he or she will be on a path to mental wellness. I want to help each person learn new and better ways to communicate. Sometimes, we just need to be heard by someone. I want to hear from each client by listening deeply to what they are saying. I believe that by listening to each person and helping them uncover the potential consequences to each decision they are considering I can help them to make choices that are right for them. I believe each person's situation is unique and should be treated on its own merit.
Joe is the author of the book, The Emotionally Secure Couple, which can be purchased on his webpage, Amazon or wherever quality books are sold.
You can find his personal webpage by clicking here.
(Grand Rapids, Lowell)
Erica Martino MA, LPC
Owner, Director Of Operations
I have worked with individuals, couples, and children in a non-therapist role for the past 20 years. In the past year, working as a therapist, clients have found me to be warm, friendly, and engaging. My desire is that every person feels safe and comfortable in my presence so that together we can navigate the troubles of life. I believe in empowering clients to be the best person they can be! I will be your biggest fan, your best listener, and maybe the only person in your life that believes in you or your relationship.
Abby Averill, MA, LLPC
Life is hard. We live in a world of uncertainties, which collectively have caused us to all feel emotions and fears that are hard to explain. And while we understand that humanity is suffering, it is also vital to address the individuality within that collective unit. Each of us has our own unique struggles. It is my belief that every person deserves to have a safe space to process their own emotions. As a counselor, I am called to serve and work within my community to create an environment that allows for all people to feel seen, heard, and validated. I have experience working with adults, teenagers, and young children. These individuals have allowed me to walk with them through their journey of drug addiction, abuse, trauma, and other mental health issues. Despite the difficulties that may be present in your life, we can work together to encourage the development of sustainable skills and healthy outcomes. My goal as a clinician is not to “fix” anyone or any problem, but rather to encourage insight and awareness on how to be the healthiest version of who a person is created to be.
(Grandville, Grand Rapids, Lowell)
Sarah Bulthuis, MA, LPC
Counseling is a unique experience for each person. Finding someone who makes you feel comfortable and listened too is one of the most important pieces of your journey. My goal is to build a trusting relationship while helping you work through any barriers that you may be facing.
My desire is that you will feel safe and valued. Together we can navigate life’s stressors and help you reshape your future.
I have worked in the mental health field for the past 21 years with adults and children. For the past 5 years, I have been blessed to be able to walk alongside many people in a variety of settings. Some areas that I have experience in are trauma, domestic violence, autism, working with families as well as individuals and couples. (Lowell, Greenville)
Kelly Burri FNP-C. (Psychiatric Care Team)
Kelly Burri FNP-C is a certified nurse practitioner. She earned her bachelor’s degree in nursing from Western Michigan University, in Kalamazoo, Michigan, and earned her master’s degree in nursing from Indiana State University in Terre Haute, Indiana. She has experience in psychiatric treatment, internal medicine, pediatrics, and Ob/GYN offices.
Everybody has a story, a narrative that influences the way they view the world. I would love to help you improve your personal story by helping you to develop strategies to help you overcome depression and anxiety, increase your mental flexibility, and live a healthier, fuller life. I am a licensed clinical therapist and am able to treat a wide range of issues, including trauma, mood disorders (including perinatal mood disorders), anxiety and depression, addictive behaviors, grief/loss, relationship concerns, and issues with gender identity.
Joseph Drumm, MD Supervising Psychiatrist
He sees patients of all ages (children, adolescents, adults, and geriatric populations); services will be made available in-office in Grand Rapids and/or via telepsychiatry (telemedicine) for any/all persons in the state of Michigan. Treatment modalities include medication management +/- psychotherapy.
Dr.Drumm attended medical school at Lincoln Memorial University-DeBusk College of Osteopathic Medicine and completed residency training at the University of Texas Health Science Center at San Antonio. During residency, he engaged in research utilizing Ketamine for the treatment of various psychiatric disorders with a unique and highly effective protocol.
(Sees patients at Paramount Health, PLLC, 609 Lakeside Drive SE, Unit B, East Grand Rapids, MI 49506)
Tricia Eid, MA, LLPC
I believe that each person, each couple, and each family has a unique and meaningful story to tell. I enjoy walking with my clients as we build a genuine relationship and I learn about your dreams, passions, desires, and challenges. I believe in building on strengths; acknowledging and doing more of what we do well builds confidence to navigate life’s challenges. I look forward to learning how I can be of service to you, whether it’s easing stress, improving communication, getting your marriage back on track, addressing trauma, or helping you develop healthy thinking patterns. I have a passion for helping people create the lives they long to live through improving relationships (including the one you have with yourself). I have lived with depression, experienced loss, and domestic abuse, and therefore understand how trauma impacts our perspectives, our self-esteem, and our relationships. We can change the narrative of our story and build a support system. I love working with couples and families and believe that we are shaped by our interactions, learning about ourselves through our relationships. I have worked with children, teens, and adults of all ages and celebrate diversity. Congratulations on taking the first step to improve your life and your relationships! I can’t wait to get to know you. (Grand Rapids, Lowell)
Caitlyn Jetter (Psychiatric Care Team)
Caitlyn Jetter, PA-C, is a physician assistant who graduated from Trevecca Nazarene University’s PA program. Caitlyn strives to decrease the stigma related to mental health by offering empathy and judgment-free space. She strongly believes caring for one's mental and emotional health is just as important as caring for one's physical health.
Caitlyn works with patients of all ages but particularly enjoys working with pediatric patients. She believes that children face unique challenges in today's society and is excited to help them navigate toward mental and emotional health. Providing excellent care for the child and working alongside his or her guardians are a priority to her.
Caitlyn enjoys spending time outdoors, hiking with her dog, and tries to spend as much time as possible with her adorable nieces.
Shannon McGee LLMSW
Each of us has a journey, a journey that shapes the way we see the world and others. Our journey may throw hurdles at us that come unexpectedly. Through each hurdle, we have those that help to guide us, and by guiding us we also learn to guide ourselves and grow as people. Each person has a unique story and journey that they are going through. My goal is to work with people on their journey through life and provide them with validation and empathy through the roadblocks that life brings. I want people to feel supported, and heard through their experiences. I strive to show people guidance through their lives and how to manage daily struggles through listening and helping add tools that will assist you with dealing with your struggles and hardships. Together, we will work on building a trusting and safe environment for you to share your struggles and have someone who is here to listen and walk with you down the path of life you are on. You are not alone in this, I am here to show you that you and your life experiences matter and are an important part of growing as people.
I have experience working with teens and adults who may be dealing with anxiety, depression, grief, relationship issues, substance use, and communication issues. I look forward to walking alongside you and helping you grow as a good person on your journey through life.
Heather L. O’Brien MA, LPC, NCC
It is my pleasure to walk alongside you and provide collaborative, action-oriented, and honest feedback to shape your journey towards a greater sense of freedom, meaning, and purpose. Counseling is a unique experience for each person. Finding someone who makes you feel comfortable and listened is to is one of the most important pieces of your journey.
We all have meaningful stories to tell and I look forward to learning how I can be of service to you, whether it’s easing stress, improving communication, getting your relationship (with others and yourself) back on track, or helping you develop healthy thinking patterns. I can help give you “tools for your toolbox” to help overcome life’s obstacles. My goal is for you feel valued, safe, and heard while building a relationship of trust and understanding that is free of judgment. I would be honored to help you move towards a happier and more fulfilling life. I look forward to meeting and working with you. (Grandville, Grand Rapids, Lowell)
Karrie Quintino MA, LPC
Sometimes life can seem overwhelming and the thought of seeking counseling can be daunting. Taking that first step can be hard but the results of taking that step could make life that much easier for you. As your counselor I will take the time to get to know you, meet you where you are on your journey and walk alongside you. Together we will figure out how you can become the best you.
I specialize in trauma but I also have experience helping individuals suffering from anxiety, depression, low self-esteem, and relationship issues. My goal is to make you feel valued, safe, and heard while cultivating a relationship of trust and mutual understanding that is free of judgment.
I believe each person's life and circumstances are unique and should be treated as such. With that in mind, I will focus on you, not try to fit you into someone else’s mold. We all have the ability to change and as your counselor, I will help you see that ability more clearly. It would be an honor to guide you as you learn how to lead a happier and more fulfilling life. (Grandville, Lowell)
My purpose in counseling is to help people find peace and hope in difficult circumstances. I enjoy helping my clients find their own solutions to their problems based on the strengths they have. I challenge clients to develop strong thinking habits to be better prepared for the future.
I excel at working with families and children going through hard transitions such as military deployments, divorce, and grieving using. I have also been very successful in helping people who are experiencing anxiety and depression, especially when the symptoms are associated with trauma.
I have served with the Army National Guard for almost 15 years as holding both enlisted and officer ranks. Currently, I am in the Chaplain program and teach Military marriage and family resiliency training as part of the Strong Bonds program. During my time in the Army, I have been certified in Master Resiliency Training, ASIST suicide first aid, and the PREP marriage and family training curriculum. (Lowell, Greenville, and Grandville)
Stephanie West MA, LLPC
Relationships matter, and when they begin to break down – family relationships, work relationships, friendships, organizational relationships – a lot of pain, confusion, and anger can result. Things that are broken in relationships can also be restored and healed with time, effort, and a desire for change. Therapy can be a piece of that change.
I am drawn to working with those who are struggling in their relationships for whatever reason: peer conflict, marital struggles, dating and friendship issues, bullying, and more. Working with women is a particular area of interest. My experiences as a middle school and high school teacher over the past decade have also led me to work with adolescents and young adults on school-related frustrations including ADHD, bullying issues, learning struggles, and conflict resolution. What is damaged in the community can be better restored in the community. Together, we can work through strategies that help support change and healing in the areas that are most important to you! (Grandville, Grand Rapids)
In Loving Memory
On April 2, 2018, Marissa passed away after a long battle with cancer. Marissa was a phenomenal therapist! She joined our practice in 2014 and learned every aspect of the business. She was known around the office for her wisdom, love for life, and finding joy in the journey. She would choose joy many days, even when she did not feel the best. She saw clients up until her final days here on earth. Marissa is missed dearly and will always be a part of us. You can learn more about her life, and the reason for her joy by watching this documentary of her life. https://www.rightnowmedia.org/Content/Series/199050
Marissa Freyling MA, LLPC
Have you ever had a pair of sunglasses with the perfect lens to look through? Then one day, you lose them. The task of finding a new pair that has a similar feel, comparable look, and the same perspective can seem quite daunting. It may be a silly analogy, but I believe counseling can often have the same effect.
Life is a journey of ups and downs, roadblocks and detours, times of sorrow, and moments of joy. Often times we look at each area in our lives through the same perspective, the same lens. My goal is to help you gain new perspectives, to guide you in taking a fresh look at life through a new lens. To see the beauty in the broken, to choose joy in the midst of sadness, to find courage in the face of fear, and to have patience in times of longing.
I consider it an honor to walk alongside someone wherever they find themselves within the journey of life. I have a passion for helping children blossom into their personalities and illuminating their emotions, for building a safe and trusting relationship with teenagers who are discovering themselves and their purpose in life, and for adults who are struggling to find balance and value among the pressures of life.
Lindsay Bryan, Relationship Coordination Specialist
Kim Cottrell, Director of Billing, Office Manager
Kendra Martino, Customer Support
Lauren Austhoff, Customer Support
Janessa Hemker, Customer Support
Brandi Dekok, Bookkeeper, and Finance