Abby Averill, MA, LLPC

Life is hard. We live in a world of uncertainties, which collectively have caused us to all feel emotions and fears that are hard to explain. And while we understand that humanity is suffering, it is also vital to address the individuality within that collective unit.  Each of us has our own unique struggles. It is my belief that every person deserves to have a safe space to process their own emotions. As a counselor, I am called to serve and work within my community to create an environment that allows for all people to feel seen, heard, and validated. I have experience working with adults, teenagers, and young children. These individuals have allowed me to walk with them through their journey of drug addiction, abuse, trauma, and other mental health issues. Despite the difficulties that may be present in your life, we can work together to encourage the development of sustainable skills and healthy outcomes. My goal as a clinician is not to “fix” anyone or any problem, but rather to encourage insight and awareness on how to be the healthiest version of who a person is created to be. 

 (Grandville, Grand Rapids, Lowell)

Sarah Bulthuis, MA, LPC

Counseling is a unique experience for each person. Finding someone who makes you feel comfortable and listened too is one of the most important pieces of your journey. My goal is to build a trusting relationship while helping you work through any barriers that you may be facing.

My desire is that you will feel safe and valued. Together we can navigate life’s stressors and help you reshape your future.

I have worked in the mental health field for the past 21 years with adults and children. For the past 5 years, I have been blessed to be able to walk alongside many people in a variety of settings. Some areas that I have experience in are trauma, domestic violence, autism, working with families as well as individuals and couples.   (Lowell, Greenville)

Kelly Burri FNP-C.   (Psychiatric Care Team)

Kelly Burri FNP-C is a certified nurse practitioner. She earned her bachelor’s degree in nursing from Western Michigan University, in Kalamazoo, Michigan, and earned her master’s degree in nursing from Indiana State University in Terre Haute, Indiana. She has experience in psychiatric treatment, internal medicine, pediatrics, and Ob/GYN offices.

Joseph Drumm, MD Supervising Psychiatrist

 (Sees patients at Paramount Health, PLLC, 609 Lakeside Drive SE, Unit B, East Grand Rapids, MI 49506)

Tricia Eid, MA, LLPC

I believe that each person, each couple, and each family has a unique and meaningful story to tell. I enjoy walking with my clients as we build a genuine relationship and I learn about your dreams, passions, desires, and challenges. I believe in building on strengths; acknowledging and doing more of what we do well builds confidence to navigate life’s challenges. I look forward to learning how I can be of service to you, whether it’s easing stress, improving communication, getting your marriage back on track, addressing trauma, or helping you develop healthy thinking patterns. I have a passion for helping people create the lives they long to live through improving relationships (including the one you have with yourself). I have lived with depression, experienced loss, and domestic abuse, and therefore understand how trauma impacts our perspectives, our self-esteem, and our relationships. We can change the narrative of our story and build a support system. I love working with couples and families and believe that we are shaped by our interactions, learning about ourselves through our relationships. I have worked with children, teens, and adults of all ages and celebrate diversity. Congratulations on taking the first step to improve your life and your relationships! I can’t wait to get to know you. (Grand Rapids, Lowell)

Caitlyn Jetter  (Psychiatric Care Team) 

Caitlyn Jetter, PA-C, is a physician assistant who graduated from Trevecca Nazarene University’s PA program. Caitlyn strives to decrease the stigma related to mental health by offering empathy and judgment-free space. She strongly believes caring for one's mental and emotional health is just as important as caring for one's physical health.

Caitlyn works with patients of all ages but particularly enjoys working with pediatric patients. She believes that children face unique challenges in today's society and is excited to help them navigate toward mental and emotional health. Providing excellent care for the child and working alongside his or her guardians are a priority to her.

Caitlyn enjoys spending time outdoors, hiking with her dog, and tries to spend as much time as possible with her adorable nieces.

Shannon McGee LLMSW

Each of us has a journey, a journey that shapes the way we see the world and others. Our journey may throw hurdles at us that come unexpectedly. Through each hurdle, we have those that help to guide us, and by guiding us we also learn to guide ourselves and grow as people. Each person has a unique story and journey that they are going through. My goal is to work with people on their journey through life and provide them with validation and empathy through the roadblocks that life brings. I want people to feel supported, and heard through their experiences. I strive to show people guidance through their lives and how to manage daily struggles through listening and helping add tools that will assist you with dealing with your struggles and hardships. Together, we will work on building a trusting and safe environment for you to share your struggles and have someone who is here to listen and walk with you down the path of life you are on. You are not alone in this, I am here to show you that you and your life experiences matter and are an important part of growing as people.

I have experience working with teens and adults who may be dealing with anxiety, depression, grief, relationship issues, substance use, and communication issues. I look forward to walking alongside you and helping you grow as a good person on your journey through life.

Heather L. O’Brien MA, LPC, NCC

It is my pleasure to walk alongside you and provide collaborative, action-oriented, and honest feedback to shape your journey towards a greater sense of freedom, meaning, and purpose.  Counseling is a unique experience for each person. Finding someone who makes you feel comfortable and listened is to is one of the most important pieces of your journey.

We all have meaningful stories to tell and I look forward to learning how I can be of service to you, whether it’s easing stress, improving communication, getting your relationship (with others and yourself) back on track, or helping you develop healthy thinking patterns.  I can help give you “tools for your toolbox” to help overcome life’s obstacles. My goal is for you feel valued, safe, and heard while building a relationship of trust and understanding that is free of judgment. I would be honored to help you move towards a happier and more fulfilling life.  I look forward to meeting and working with you.  (Grandville, Grand Rapids, Lowell)

Karrie Quintino MA, LPC
Sometimes life can seem overwhelming and the thought of seeking counseling can be daunting.  Taking that first step can be hard but the results of taking that step could make life that much easier for you.  As your counselor I will take the time to get to know you, meet you where you are on your journey and walk alongside you.  Together we will figure out how you can become the best you. 

I specialize in trauma but I also have experience helping individuals suffering from anxiety, depression, low self-esteem, and relationship issues.  My goal is to make you feel valued, safe, and heard while cultivating a relationship of trust and mutual understanding that is free of judgment. 

I believe each person's life and circumstances are unique and should be treated as such.  With that in mind, I will focus on you, not try to fit you into someone else’s mold. We all have the ability to change and as your counselor, I will help you see that ability more clearly.  It would be an honor to guide you as you learn how to lead a happier and more fulfilling life. (Grandville, Lowell)